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Performance Tuning/Support

EYESthere performance tuning and support program is vital to you realizing true value for your Digital Video Security investment.  See the EYESthere 30 & 90 Day Tuning for an example of how we work closely with our customers.  The basic monthly tuning/support fee covers the required effort to keep your solution working and adding value for you.  Below is a list of the services we provide compared to a typical security contractor.

Services Covered:

Typical

EYESthere

  • Phone and Email Customer Support

  • Internet Support for Access to All Cameras 24/7*

  • EYESthere 30 and 90 Day Tuning Visits

  • Twice Yearly Site-Visit (Tuning, Troubleshoot, Camera focus/pointing, Training)

  • 3-Year Maintenance on All Hardware

  • 1-Year On-Site Maintenance on All Hardware

  • 10% Discount on future Camera/DVR Upgrades

 

 

 

 *High-speed internet connectivity required

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