OK, you bought our solution, then what? Often over 50% of our Digital Video Security services come AFTER the initial install. You pay good money for your security solution, so why shouldn’t it work at top performance and at a 99+% uptime for years? When you purchase from EYESthere you are not just buying hardware, you are buying a relationship of service and the maximum of security system performance! Therefore, to realize true value from your Digital Video Security investment, your system needs to be tuned.
The EYESthere 30 and 90 Day Tuning Visits are one key to realizing value. They include:
- Camera tuning and adjustment for clarity
- Tuning sensitivity factors for proper motion detection
- Adjust masking to eliminate over-recording
- Review recording history for proper night vision and motion detection
- System settings tuning for improved performance
- Refresher of the initial training for comfort and maximum value
We are proud of differentiating ourselves by having all our customers as strong references since they truly utilize their solution. This is due to the best after-implementation service level that helps ensure you are comfortable with your system and it is properly tuned (more days of storage, capturing key events, mask unimportant motion for less review time, sensitivity and quality settings honed). EYESthere mission is to protect and empower you with a solution you use daily because of its great value.
